Introduction
Protecting our clients’ privacy is of the utmost importance to Reliable Accounting Solutions. We are committed to protecting your personal information and ensuring its privacy, accuracy and security. We handle your personal information in a responsible manner in accordance with the Privacy Act 1988 (Cth).
This Privacy Policy explains how we collect, use and store your personal information. We may, from time to time, update this Policy if changes are required. The Policy is displayed on our website for your periodic review. By using our services, or giving us your personal information, you agree to your information being collected, stored, used and disclosed as set out in this policy.
Collection
We collect and hold personal information about you, that is information that can identify you and is necessary and relevant to providing you with the professional services that you are seeking. The kinds of information we typically collect include your name, address, date of birth, gender, job titles and any other information that may be relevant to the provision of accounting services, such as bank account details, credit card details, shareholdings, details of investments and tax file numbers. It may occasionally be necessary to collect sensitive information about you, for example, your professional memberships, criminal record or health information. Except as otherwise permitted by law, we only collect, use and disclose sensitive information about you if you consent to the collection, use and disclosure of the information and if the information is reasonably necessary for the performance of our functions and activities.
In some circumstances, we may collect personal and sensitive information from you relating to your employees, members, customers, third parties, your spouse and family to provide professional services. If you provide us with someone else’s personal information, you should only do so if you have their authority or consent to provide us with their personal information. You should also take reasonable steps to inform them of the matters set out in this Privacy Policy.
We may obtain your personal information from a range of sources including from you, contractors, business partners and government agencies such as the Australian Taxation Office (ATO) and the Australian Securities & Investments Commission (ASIC). We may also collect personal information that is publicly available. Examples of how personal information may be collected, include but are not limited to, when you request or provide a product or service, apply for employment or communicate with us either by email, telephone, in writing or via our website.
You may choose not to provide personal information, however, because of the nature of our business, this may limit the service we are able to provide and may jeopardise our ability to provide a complete, accurate and comprehensive service.
Holding
We hold your personal information in hard copy and electronic formats. Reliable Accounting Solutions takes reasonable steps to protect the personal information we hold about you from misuse, loss, unauthorised access, modification or disclosure. We have in place technology and operational security of a reasonable commercial standard to protect the information we hold.
If we hold personal information about you and that information is no longer needed by us for business or legal purposes, we take reasonable steps to destroy or permanently de-identify the relevant information.
Use
We use your personal information only for the business purposes for which it was collected and to operate our business. We may also, from time to time, use personal information to send you information that has not been explicitly requested such as a newsletter or other information relevant to you or your circumstances. If at any time you receive material that you did not request and/or do not want to receive, please contact the person responsible for managing your affairs or the Director of Reliable Accounting Solutions Pty Ltd.
Personal information may also be used to protect our rights and that of our users and, where appropriate, to comply with legal process.
Disclosure
We may use and disclose personal information for the primary purpose for which it was collected, for reasonably expected secondary purposes which are related to the primary purpose and in other circumstances authorised by the Privacy Act. You may also provide consent for us to provide personal information to third parties on your behalf.
In general, the types of organisations to which we would usually disclose personal information include the Australian Tax Office, financiers, other accountants and auditors, legal advisers and other professionals.
Access and correction
We will take reasonable steps to ensure that personal information we collect, use or disclose is accurate, complete and up to date. However, the accuracy of that information depends to a large extent on the information you provide. For this reason, we recommend that you let us know if there are any errors in your personal information and keep us up to date with changes to your information.
Internet
Registration is not required for you to use our website. If you are merely a visitor, we do not collect any personal information about you.
Changes to this Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our business is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to provide services to you.
General Disclaimer:
Advice:
The information contained in this site is for general guidance on matters of interest only. The application of specific laws, rules and regulations may vary based on specific facts.
By using this site you accept that the authors and publishers are not herein providing advice. It is recommended you seek the opinion of suitably qualified professionals in relation to your taxation, legal, accounting or other professional services.
Content:
Although all reasonable effort is taken to ensure that the content of this site is complete and accurate the authors and publishers do not provide any guarantee express or implied that the information is in fact, complete and accurate. The authors and publishers are not responsible for any errors or omissions, or for the results of using this information.
Reliable Accounting Solutions does not warrant that various services, information, software or other material downloaded from this site, will be uninterrupted, error-free, omission-free or free of viruses or other harmful components. To the fullest extent permissible pursuant to applicable law, Reliable Accounting Solutions disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose certain links in this Site connect to other websites maintained by third parties over whom Reliable Accounting Solutions had no control.
Online Security Information:
Security is the utmost importance to Reliable Accounting Solutions, and we use the latest SSL technology to protect your confidential information. Unfortunately, the internet medium cannot be 100% guaranteed, but Reliable Accounting Solutions makes every effort possible to protect your information. Reliable Accounting Solutions can in no case be held responsible for any loss or damage arising directly, or incidentally, even if such loss or damage results from a grave or repeated error, hacking attacks and other offences involving computers.
Terms of use and Privacy:
By accessing or using this website, you agree to the terms of use of our website set out above.
Contacting us
If you have any questions regarding our Privacy Policy and Disclaimer, please contact the person responsible for managing your affairs or the Director of Reliable Accounting Solutions. We will seek to address any concerns that you have through our complaints handling process.
Call: 0433 918 188
19 Travorten Drive, Bridgeman Downs, QLD 4035
Email: info@reliableaccounting.com.au
Web: www.reliableaccounting.com.au